CM
CHARLES M

1 reviews | Active since Mar 2013

30 Dec 2016, 13:57

Standard Bank - Double debited

<p>A debit order went through on the 17 December 2016 for R3 778 for Account number ********** 3496 for payment of my revolving loan account but today the 30 December I received a second debit order request again for the second time. The is no funds in my account and this will affect my credit profile if the debit order bounces and I will also be charged a fee for a reuned debit order this is unacceptable business practice.</p>

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Replies (1)
Standard Bank
Standard Bank's reply03 Jan 2017, 09:25
Official

Good day Charles

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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