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Rashida B
1 reviews | Active since Mar 2024
13 Mar 2024, 10:04
Standard Bank Dormant cheque account open for 4 years
I stated my case on Hello Peter in September 2023, they called me and agreed to close my account for good after service charges for 4 years when I tried closing my account in 2019 with no joy. It was agreed that the account be closed and a closed account letter to be sent. To date nothing sent and I still get correspondence on a monthly basis. I need to clear my name from debt review. Hence this letter is imperative. Please assist me once again to finality of this matter.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
13 Mar 2024, 10:18Dear Rashida,
Thank you for reaching out to the team once more, we will investigate and provide feedback on this matter.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to the team once more, we will investigate and provide feedback on this matter.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2024, 10:18
Official
Dear Rashida,
Thank you for reaching out to the team once more, we will investigate and provide feedback on this matter.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to the team once more, we will investigate and provide feedback on this matter.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
RB
Rashida B's updateReviewer Update
13 Mar 2024, 10:25Thank you but I have very little faith in this.
RB
Rashida B's update13 Mar 2024, 10:25
Reviewer Update
Thank you but I have very little faith in this.
RB
Rashida B's updateReviewer Update
13 Mar 2024, 15:38Thanks to Hello Peter, my matter was finally resolved today.
Thank you very much.
Thank you very much.
RB
Rashida B's update13 Mar 2024, 15:38
Reviewer Update
Thanks to Hello Peter, my matter was finally resolved today.
Thank you very much.
Thank you very much.
Standard Bank's replyOfficial
13 Mar 2024, 15:40Hi Rashida
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply13 Mar 2024, 15:40
Official
Hi Rashida
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
RB
Rashida B's updateReviewer Update
13 Mar 2024, 15:42Will do, thank you very much. Its just a pity it had to come this far.
RB
Rashida B's update13 Mar 2024, 15:42
Reviewer Update
Will do, thank you very much. Its just a pity it had to come this far.