GC
Girland C
1 reviews | Active since Aug 2019
06 Sept 2019, 12:16
Standard Bank Dont want to close my Credit Card
Last month i made a decision to close my Standard bank credit card. I paid off the whole balance owed and called the standard bank call centre, and they gave me assurance the last time i called them that it would be closed. To my surprise 2 weeks down the line i get a statement with monthly bank charges saying i now owe R68.29. I am very ****ed off!!!!
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Standard Bank's replyOfficial
06 Sept 2019, 16:18Dear Girland Chibaya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Sept 2019, 16:18
Official
Dear Girland Chibaya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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