NM
Nomvula M

1 reviews | Active since May 2019

13 May 2019, 16:31

Standard Bank dont want to assist with my matured policy

I took out an Educational Plan for my daughter in 2003 which has matured in 2018 and now I'm suppose to get the money for my child to go to tertiary and now Standard Bank cannot assist telling me my money was with Liberty Life and Liberty life cannot find my details on their system and now they are saying the is nothing the can do. Today I spoke to John Mothiba who could not assist and telling me I must sort it out with Liberty Life.

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Replies (1)
Standard Bank
Standard Bank's reply13 May 2019, 18:57
Official
 
Hi Nomvula

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
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