1 reviews | Active since Oct 2015
STANDARD BANK DON'T VALUE THEIR CUSTOMERS
Having become a Pensioner, it is now extremely difficult to obtain any credit from a financial institution.
Banks advise that if you are currently in financial difficulty make them aware. I tried advising the Bank yesterday of my current circumstances and requested a small overdraft on my current account.
Due to the risk factor and not having permanent employment they refused. In a week or so they will be requesting that I attend to the outstanding amount on my account,
It really bothers me and is honestly quite a tragedy that Banks are not willing to go the extra mile for their clients, if I became a millionaire tomorrow they would be so eager to gain my attention and ensure that the monies are invested with their institution instead they shut you out in the cold leaving you to deal the issue and clearly don't have the foresight in retaining customers.
What's the point of notifying the Bank you are experiencing difficulty if they can't be bothered to assist.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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We will follow up with our team.
We will be in touch with further feedback.
Standard Bank Hello Peter Team
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We will follow up with our team.
We will be in touch with further feedback.
Standard Bank Hello Peter Team
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