SM
Sharlene M

1 reviews | Active since Oct 2023

28 Sept 2024, 12:51

Standard bank ...don't use them

I had the worse experience with standard bank. Got a message on my app that my card expired which is only on November . Gotbthebtrackijg app with it the delivery date. Now the app disappeared and when I phoned the consultant ordered a new card and never explained that my card will be canceled now l can't get money at the atm which I didn't known only to find out at the garage when my car was filled up that my card was expired...Luckily i had another card .WORSE SERVICE BANK AND SERVICE EVER

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Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2024, 12:54
Official
Good day Sharlene.

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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