TG
Thersha G

1 reviews | Active since Mar 2015

21 Oct 2022, 07:41

Standard bank don't use them

The most pathetic bank ever. They don't value customers privacy at all. They was sending all my savings account notifications to family members phone number. After I complained they said it's sorted but now it's also my cheque account information, payments, balances are being sent. They take days to solve issues and still don't do it correctly. I have never added anyones numbers on my profile ever.

0
Replies (1)
Standard Bank
Standard Bank's reply21 Oct 2022, 07:47
Official
Good Morning Thersha

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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