Standard Bank, don't try speak to them!

Item: Standard Bank
Rating: 2
Author: Awie T

Over the years it has become more and more difficult to speak to a human that actually knows anything about banking, at Standard Bank. I have now tried for three days to do just that. No luck.

Also, social media messages gets read and just ignored. What's up with that?

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

22 Jan 2021, 16:30

Dear Awie Thompson

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply22 Jan 2021, 16:30

Official

Dear Awie Thompson

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Awie T's updateReviewer Update

22 Jan 2021, 17:17

Wow, another nonsensical reply. Please, you have taken my support for granted. I will go in to a branch on Monday and close every single account. I was going to wait till tax year end, you helped my decide to do it NOW.

Awie T's update22 Jan 2021, 17:17

Reviewer Update

Awie T's updateReviewer Update

26 Jan 2021, 16:10

Four days later and nothing has come of all the beautiful generic promises made, Nothing, nada, niks!

Awie T's update26 Jan 2021, 16:10

Reviewer Update

Four days later and nothing has come of all the beautiful generic promises made, Nothing, nada, niks!