Standard Bank don't know whether or not they are asking customers to click on emailed links and give away confidential information

Banks should never ask their customers to click on links in emails. This is a common ****. Recently I received an email allegedly from Standard Bank, asking me to click on a link. Suspicious, I asked a trusted email address whether this was legitimate. Standard Bank stated categorically that it was legitimate. More recently, double-checking with other contact with Standard Bank, I was told that Standard Bank WOULD NEVER send me an email asking me to click on a link. Either Standard Bank doesn't know what it's doing, or there are Standard Bank staff colluding to ***** information (and money) from customers. Standard Bank are taking their time giving me one proper formal response. This post is an attempt to speed up the process, so any guilty parties can be brought to justice, and innocent customers can be protected from this **** originating within Standard Bank.