LV
Laura V
1 reviews | Active since Nov 2017
22 Dec 2021, 11:43
Standard Bank don't get back to customers
My husband and I have been trying to get in contact with anyone from standard bank with queries on a new home loan, getting a card for a new account. We have called with no answer, requested call backs via the website, sent emails with no response.
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Standard Bank's replyOfficial
22 Dec 2021, 12:18Dear Laura V
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply22 Dec 2021, 12:18
Official
Dear Laura V
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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