1 reviews | Active since Jun 2010
Standard bank don't close accounts properly.
I went in January to close my revolving credit plan, was told I need to pay the settlement amount and then they will close the account. I find out yesterday that the account might be showing 0 on the Standard bank app but it's got an outstanding amount of R255? Could anyone please explain how an account that is supposed to be closed is incurring interest? Should I be worried about my old homeloan as well?
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
***
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Dear Warren
Thank you once again for posting your concerns.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Warren
Thank you once again for posting your concerns.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***