LR
Liria R
1 reviews | Active since Aug 2012
15 May 2024, 13:02
Standard Bank don't care
Unfair, unequal treatment Old customer for more than 20 years VS New customer
My business account was opened in 2004, it is now classified as a Legacy account. Bank charges are extremely high in comparison with a brand new business type account. According to one of the Standard Bank Business banking representatives it is not possible to change the type of account without changing the account number.
What an inconvenience that I have to change my account number just to be treated the with the same fairness as a new account holder.
Maybe one of the other major banks will be more accommodating.
Shame on you Standard Bank
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
15 May 2024, 13:08Dear Liria
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 May 2024, 13:08
Official
Dear Liria
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LR
Liria R's updateReviewer Update
15 May 2024, 13:33Any better assistance than a automated reply?
LR
Liria R's update15 May 2024, 13:33
Reviewer Update
Any better assistance than a automated reply?
Standard Bank's replyOfficial
15 May 2024, 13:55Dear Liria
Our team will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 May 2024, 13:55
Official
Dear Liria
Our team will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 May 2024, 13:57Dear Liria
Our team just tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team just tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 May 2024, 13:57
Official
Dear Liria
Our team just tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team just tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 May 2024, 14:23Dear Liria
Thank you for writing back to us.
Our team will contact you.
kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Our team will contact you.
kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 May 2024, 14:23
Official
Dear Liria
Thank you for writing back to us.
Our team will contact you.
kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Our team will contact you.
kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 May 2024, 13:11Good day Liria
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Please be on the look out for further communication.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Please be on the look out for further communication.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 May 2024, 13:11
Official
Good day Liria
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Please be on the look out for further communication.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Please be on the look out for further communication.
Kind regards
Standard Bank Hello Peter Team
***