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busisiwe V

1 reviews | Active since Jan 2020

14 Jun 2021, 14:12

Standard bank don't care about their clients weven with this covid situation

Standard bank is very useless they don't care about their people at all Deceased recoveries they busy giving me a run around since may wanting their assistance, sending documents that they require, they come bank claim declined now i have sent them all the documents they want they saying that also was declined because they where not satisfied: firstly we where never told to satisfy them.....Now with Covid they are sending us to police stations to satisfy, they really want us to get killed finish . I this hard time we facing they suppose to be comforting us they are giving us stress instead, i will tell everyone àbout this horrible service we are getting...Facebook and Twitter everyone will know

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Replies (2)
Standard Bank
Standard Bank's reply15 Jun 2021, 01:00
Official
 Hello Busisiwe
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply15 Jun 2021, 01:00
Official
 Hello Busisiwe
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
*** 
*** (fax)
***