Standard Bank Dont Care About Their Clients

Standard Bank's Social Media team is absolutely pathetic, they cant respond to clients and are only interested in reply to people that respond to their Campaigns on twitter. This is really sad as clients that need assistance urgently cant be helped because they more worried about engagements them customer satisfaction.

I have a Funeral Cover query that has gone unanswered for weeks and now they have ran a debit order before the agreed upon date.

But i guess you wont respond to this query as well , Customer Expectation and Experience are right out the window with them.