AS
Adheer S
1 reviews | Active since Apr 2019
11 May 2020, 15:48
Standard Bank don't care about their clients
This is my 2nd complaint regarding my COVID19 application. It has now been over 10 working days and nobody has gotten back to me regarding the Application, nobody has even gotten back to me regarding my first complaint. It seems like Standard Bank does not care for their clients especially during these harsh times. Being a loyal client for over 10 years means nothing to Standard Bank. Nedbank helped me immediately over the phone, I did not have to send emails and do the run around. Please advise if you cannot help us so I can move my bond to another bank.
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Replies (2)
Standard Bank's replyOfficial
11 May 2020, 16:15Dear Adheer
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 May 2020, 16:15
Official
Dear Adheer
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
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AS
Adheer S's updateReviewer Update
14 May 2020, 14:37This is my 3rd complaint regarding my COVID19 application. It has now been over 15 working days and nobody has gotten back to me regarding the Application, nobody has even gotten back to me regarding my first and 2nd complaint. It seems like Standard Bank does not care for their clients especially during these harsh times. Being a loyal client for over 10 years means nothing to Standard Bank. This is very unprofessional.
AS
Adheer S's update14 May 2020, 14:37
Reviewer Update
This is my 3rd complaint regarding my COVID19 application. It has now been over 15 working days and nobody has gotten back to me regarding the Application, nobody has even gotten back to me regarding my first and 2nd complaint. It seems like Standard Bank does not care for their clients especially during these harsh times. Being a loyal client for over 10 years means nothing to Standard Bank. This is very unprofessional.