AT
Al T

1 reviews | Active since Dec 2019

15 Jan 2025, 10:34

Standard Bank don't care about their clients

We had duplicate debit orders deducted and some debit orders went off 3 times end of December/1 January. Today is the 15th and we still haven't been sorted out. The absolute lackluster and neverminded attitude from Standard Bank is absolutely atrocious and just shows how they feel about their clients. I've never in my life seen such an *********** company. We had to borrow money to pay our rent, its January ffs!

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Replies (1)
Standard Bank
Standard Bank's reply15 Jan 2025, 10:36
Official
Good day , 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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