1 reviews | Active since Mar 2021
STANDARD BANK DONT CARE ABOUT THE SMALLER CLIENTS
Dear Standard Bank,
The treatment I have received from Standard Bank has been shocking my bank account was block as a big company that is a Standard Bank client reported me to the ***** department because it was a big company it took them 5 minutes to block at 9pm at night. They were able to get through to a department that I have been block from. In addition Standard Bank never contacted me or smsed me to date I have had to call in and to date have spent 300 minutes in airtime I have been to the branch twice and waiting 1 and a half hours each time and been to the police station spending hours trying to resolved.
In addition both myself and the big company made transactions to each other and based on a Standard Bank consultant I could report them for ***** for taking my money which Standard Bank could verify. I reported them and it has fallen on deaf ears.
My account is still block and unfortunately I don’t have anyone to borrow me money and I don’t have petrol money, food for my kids and my son needs to go to the doctor. I don’t even have bread to feed my family and Standard Bank care all they care about is the big company.
I have been in tears, missing work to sort out the issue and unfortunately I won’t be able to go to work tomorrow and will have to take unpaid leave.
It took the Big Company 5 minutes to block the account without any proof Standard Bank still can’t tell me what ***** was committed. last night a consultant informed my account would be shortly I am still waiting for a simply phone call.
STANDARD BANK DOESN’T CARE ABOUT THE MAN IN THE STREET ALL THEY CARE ABOUT IS WHO HAS MORE MONEY.
I AM NOW REQUESTING THAT ………….. BE BLOCK FOR TAKING MY MONEY AND I WOULD LIKE IT DONE IN THE 5 MINUTES LIKE THE BIG COMPANY I HAVE REPORT STANDARD BANK TO THE OMBUDSMAN AND TO THE HUMAN RIGHTS COMMISSION.
I AM A HARD WORKING FATHER WHO FEELS LIKE A FAILURE AS I CAN’T BUY BREAD.
I MIGHT BE REPEATING MYSELF HOWEVER I AM JUST SO UPSET.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Thank you for getting back to us. Please note that the matter has been escalated and our team will get back to you.
Kindest regards,
Thank you for getting back to us. Please note that the matter has been escalated and our team will get back to you.
Kindest regards,
In addition why is the The Big Companies accounts not be blocked yet?
This proves that Standard Bank doesn’t care about me even thou I have a family to feed.
In addition why is the The Big Companies accounts not be blocked yet?
This proves that Standard Bank doesn’t care about me even thou I have a family to feed.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Why can’t my account be unblocked? It should take you 5 minutes like the company who reported me took to block my accountb
Why can’t my account be unblocked? It should take you 5 minutes like the company who reported me took to block my accountb
Our team is still investigating on this matter.
Please bear with us while we reach out to the team you have been liaising.
As soon as we receive feedback, we will be in touch with further feedback.
Our team is still investigating on this matter.
Please bear with us while we reach out to the team you have been liaising.
As soon as we receive feedback, we will be in touch with further feedback.
After 2 and a half days I received my first call as to my account was block based on the charges given to me but *** from Standard Bank who do not play Poker online. After informing Standard Bank that the charges laid against me are ******* it is falling on deaf earns.
I was reported by PokerBet for playing Poker on their site with the same IP address where I won R 110 000.00 . This can’t be the case as a Poker Site has software to prevent this as players would be able to manipulate the out of the game.
Standard Bank are showing favour to PokerBets as they are a corporate client and don’t care about people on the street.
Standard Bank have promised me to send me documents which still hasn’t been done so I can attempt to get a court order to have my account unblocked.
If what I am saying is true every who plays on PokerBet complete a charge back form for your money to be refunded..
After 2 and a half days I received my first call as to my account was block based on the charges given to me but *** from Standard Bank who do not play Poker online. After informing Standard Bank that the charges laid against me are ******* it is falling on deaf earns.
I was reported by PokerBet for playing Poker on their site with the same IP address where I won R 110 000.00 . This can’t be the case as a Poker Site has software to prevent this as players would be able to manipulate the out of the game.
Standard Bank are showing favour to PokerBets as they are a corporate client and don’t care about people on the street.
Standard Bank have promised me to send me documents which still hasn’t been done so I can attempt to get a court order to have my account unblocked.
If what I am saying is true every who plays on PokerBet complete a charge back form for your money to be refunded..
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.