dC
dirk C
1 reviews | Active since Aug 2013
04 Jul 2024, 10:41
Standard Bank don't care about client financial wellbeing
I am a client of Standard bank, and am very unhappy about the experience that Standard bank gives me in regard to what should be the care of my financial wellbeing I Perceive Standard bank as being bad for my financial well being, by either non care or even worse on purpose. I have my personal account, credit card, bond, vehicle finance etc. with Standard bank and they would by the looks go out of their way to let me pay extra on things like bond registrations etc. (according to the Lawyers I contacted) rather than having their clients wellbeing in mind. I called Standard bank and also laid a complaint with them regarding this. standard bank said they would get back to me within 24 to 48 hours and after 48 hours no response even from them? Are they just spoilt Fat Cats? should we still bank with them?
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
04 Jul 2024, 10:44Dear Dirk
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2024, 10:44
Official
Dear Dirk
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
dC
dirk C's updateReviewer Update
04 Jul 2024, 10:47so are you doing anything about this or just having some generic reply for Hellopeter? just to look good but not do anything? talk is cheap, start doing.
dC
dirk C's update04 Jul 2024, 10:47
Reviewer Update
so are you doing anything about this or just having some generic reply for Hellopeter? just to look good but not do anything? talk is cheap, start doing.
Standard Bank's replyOfficial
04 Jul 2024, 11:08Dear Dirk
Our team is working hard on resolving this matter.
Please be on the look out for further feedback from our team.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working hard on resolving this matter.
Please be on the look out for further feedback from our team.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2024, 11:08
Official
Dear Dirk
Our team is working hard on resolving this matter.
Please be on the look out for further feedback from our team.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working hard on resolving this matter.
Please be on the look out for further feedback from our team.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Jul 2024, 14:17Dear Dirk
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jul 2024, 14:17
Official
Dear Dirk
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
dC
dirk C's updateReviewer Update
08 Jul 2024, 07:37Hi S.B. team
someone did call me. i asked to call me back in 10 to 15mins and only about an hour later someone tried calling me. also just one phone call that i missed. didn't even try a second time? surely if you needed money or something from me you would have ensured you got hold of me. use that same endurance and when i am not busy i will speak to you. alternatively usually around 7 to 8 am and 16:00 i have time. and also in the co**** of the day although i can not give you specific times as i cant say you will call me today. although today at 9.45 i will be available. alternatively you have also my email address.
someone did call me. i asked to call me back in 10 to 15mins and only about an hour later someone tried calling me. also just one phone call that i missed. didn't even try a second time? surely if you needed money or something from me you would have ensured you got hold of me. use that same endurance and when i am not busy i will speak to you. alternatively usually around 7 to 8 am and 16:00 i have time. and also in the co**** of the day although i can not give you specific times as i cant say you will call me today. although today at 9.45 i will be available. alternatively you have also my email address.
dC
dirk C's update08 Jul 2024, 07:37
Reviewer Update
Hi S.B. team
someone did call me. i asked to call me back in 10 to 15mins and only about an hour later someone tried calling me. also just one phone call that i missed. didn't even try a second time? surely if you needed money or something from me you would have ensured you got hold of me. use that same endurance and when i am not busy i will speak to you. alternatively usually around 7 to 8 am and 16:00 i have time. and also in the co**** of the day although i can not give you specific times as i cant say you will call me today. although today at 9.45 i will be available. alternatively you have also my email address.
someone did call me. i asked to call me back in 10 to 15mins and only about an hour later someone tried calling me. also just one phone call that i missed. didn't even try a second time? surely if you needed money or something from me you would have ensured you got hold of me. use that same endurance and when i am not busy i will speak to you. alternatively usually around 7 to 8 am and 16:00 i have time. and also in the co**** of the day although i can not give you specific times as i cant say you will call me today. although today at 9.45 i will be available. alternatively you have also my email address.
Standard Bank's replyOfficial
08 Jul 2024, 08:36Good day Dirk
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We have noted your above update and we will send to the correct team for assistance.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We have noted your above update and we will send to the correct team for assistance.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jul 2024, 08:36
Official
Good day Dirk
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We have noted your above update and we will send to the correct team for assistance.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We have noted your above update and we will send to the correct team for assistance.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***