Standard Bank don't care.

I sold my property which Standard Bank financed at a huge loss and my debt has been given over to CSS (brookslyt). Due to my circumstances, I sold other property which was financed by other banks. With those banks I made payment arrangments. In the meantime, I have moved to China.

I have been in contract with CSS and to date, I cannot arrange any payment arrangement. I have sent them emails and spoken to there representatives. I spoke to Valerie Boikany and explained my situation to her. She informed that there is no problem and that she would sent my the bank details for me to start making payment.

It's has been more that a month and I have not received any email in this regard. I do not have a South African cell number any more and have told them that they must email me. I don't know why they are doing this and not replying to my emails. Are they running up cost? How could Standard Bank appoint anyone like them? Poor bank I want to make a payment arrangement.