hW
hendrik W

1 reviews | Active since May 2016

09 May 2016, 18:44

Standard bank don't care about business owners as claimed

<p>Business owners be Ware I had a business tjeck account and money market account with std bank. i signed cipro documents to apoint a new director,but did not sell my business. And did not give signing powers to new director on my accounts. I was the only person with signing powers on accounts .then with the help of a std bank consultant std bank gave this person total control over my accounts without even contacting me .this person then went and cleaned out my accounts .their was no agreement or sale agreement or any dokument on account transfer.this is now 22 days later and still nobody can &nbsp;give me any answers . my money are gone and only reply you get from std bank are we are still investigating . they claim to care about business owners but they don't. This is now 22 days since &nbsp;my business cash flow were taken without my knowledge ore consent,and nobody at std bank can give me answers</p>

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Replies (3)
Standard Bank
Standard Bank's reply10 May 2016, 08:59
Official

Dear hendrik weideman

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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hW
hendrik W's update13 May 2016, 06:43
Reviewer Update

And still no answer from standard bank. Moving forward. Don't think so Moving back yes

Standard Bank
Standard Bank's reply17 May 2016, 07:31
Official
Thank you for allowing us the opportunity to look into your matter. An email response has been sent to you today 17 May 2016. We appreciate your support and loyalty. Kind regards Zeenath Hassen Complaint Resolution Centre *** ***