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Omphemetse L

1 reviews | Active since Apr 2023

01 Aug 2023, 18:49

Standard bank doesn't wanna unblock my account

Standard bank you said you called me but I didn't see any notifications that shows you called me and you also said you left an email and there aren't any emails in my inbox. My account is still locked since from May till today 01 August.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2023, 22:35
Official
Good Day Omphemetse 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Aug 2023, 16:10
Official
Good Day Omphemetse

We hope you are  well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards 
Standard Bank Social Media Team