LM
Lerato M
1 reviews | Active since Jul 2019
17 Sept 2019, 14:44
Standard bank doesnt treat their clients like they have standards
My fiance took a credit card about 3 years back,and has never received a letter assessed to him from standard bank so he went and visited the branch and asked if he could get statements as he wanted to pay it off they told him he would have to pay certain amount of money to get them and when he called the help line the phone rang nd rang for about 2 hours nd they never even answerd
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Standard Bank's replyOfficial
18 Sept 2019, 09:44Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Sept 2019, 09:44
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
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