LV
Lada V
1 reviews | Active since May 2014
17 Sept 2020, 08:34
Standard bank doesnt need customers
I have been a customer at Standard bank from 1996. I have a secondary card on my sons account for 6 years which I had to replace. Came to the Norwood branch with his ID,power of atterney document and I was meat with such incompetence indefenrence that I cannot believe,totally discusting experience.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Sept 2020, 16:32Dear Lada
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Sept 2020, 16:32
Official
Dear Lada
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
LV
Lada V's updateReviewer Update
26 Sept 2020, 16:07Nothing been resolved nothing at all.
LV
Lada V's update26 Sept 2020, 16:07
Reviewer Update
Nothing been resolved nothing at all.
Standard Bank's replyOfficial
08 Oct 2020, 15:17Dear Lada
Thank you once again for posting your comments.
I refer to your email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to your email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply08 Oct 2020, 15:17
Official
Dear Lada
Thank you once again for posting your comments.
I refer to your email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to your email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***