1 reviews | Active since Nov 2011
Standard Bank doesn't like to return money taken off incorrectly.
Standard Bank took a Debit order For R1000 from my cheque account, for a credit card that was settled. This caused my account to go into a negative amount. I then got charged R130 for a honoring fee. I then get charged for a overdraft fee. This is R68.
This means, Standard Bank has taken R1198 from me, for a credit card that was settled and paid off 3 weeks ago.
This was logged on Hellopeter, where I got a generic reply, because that is how Standard Bank operates. I got a phone call saying that they are going to reprimand the consultant who assisted me, but nothing has been done about the actual money.
At this point, I dont care what you need to do, but i want my account to be refunded with the above amount, as I dont care who at Standard Bank made a mistake, I also dont care what you are going to do internally, I just want this mess to be resolved.
Thank you for posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
Please note your account was credited accordingly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
Please note your account was credited accordingly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
Please note your account was credited accordingly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
Please note your account was credited accordingly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
