AW
Aubrey W

1 reviews | Active since Jun 2021

20 Jun 2021, 08:59

Standard bank doesn't come back to you.

Standard bank has cost me so much money with their poor service. My dad bought a car from them from an auction and when my dad passed away he left the car for me. I've never heard so many excuses and the COVID back order excuse is getting a bit overplayed.

It's been 6 years since his passing and I still didn't get the original ownership papers from them which I've asked for. I can't put the car on my name without those original papers and Standard Bank keeps on telling me they'll get back to me. So now I'm doing a month to month road validation. It's costing me a lot now, it seems like I'll be dead as well by the time I get the papers from them.

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Replies (1)
Standard Bank
Standard Bank's reply20 Jun 2021, 20:52
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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