BW
Beatrice W
1 reviews | Active since Aug 2018
02 Jun 2020, 11:10
Standard Bank doesn’t care
Such a frustrating bank to deal with. Trying to operate my business. Card payments from customers don’t reflect on my account. Standard Bank sending emails to say that my Business account has a negative amount..... If you can release MY money that customers paid me for my services then the account will have funds and I can run my business.
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Replies (2)
Standard Bank's replyOfficial
02 Jun 2020, 11:41Dear Beatrice Wal****
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply02 Jun 2020, 11:41
Official
Dear Beatrice Wal****
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
BW
Beatrice W's updateReviewer Update
02 Jun 2020, 11:50Wanting to charge for the Machine Rental while we face this disastrous moment with the business closed anyway is ridiculous. Right now I feel like closing my Business Account with Standard Bank, I’ll open an account with ABSA.
BW
Beatrice W's update02 Jun 2020, 11:50
Reviewer Update
Wanting to charge for the Machine Rental while we face this disastrous moment with the business closed anyway is ridiculous. Right now I feel like closing my Business Account with Standard Bank, I’ll open an account with ABSA.