NN
Nondumiso N

1 reviews | Active since Jun 2018

08 Aug 2025, 00:30

Standard Bank doesn't care about SMEs

Standard Bank should be be called slow bank.

In March I sent an email to my business banker and after 3months of silence I called the bank, asked to speak to her, asked about the email and I was told "it must have slipped through the cracks"

I recently sent an email requesting assistance, I have sent 3 emails and nothing, except for the automated reply with case number.

If you are a SME, don't go to Standard Bank. The MyMoBiz "bankers" don't care about us. They will only start treating your business as worthy of their immediate attention if your business makes at least R100 000 a month.

If you are building an empire, partner with a bank that wants to build with you, not sit on the sidelines and watch you struggle just for them to come to your aid when you are "putting the roof on your empire" and say We are here for you.

Partner with ABSA or some other bank, NOT STANDARD BANK!

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Replies (2)
Standard Bank
Standard Bank's reply08 Aug 2025, 07:24
Official
Good day Nondumiso, 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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NN
Nondumiso N's update04 Sept 2025, 10:53
Reviewer Update
Someone did call that day and promised to send me an email with a list of requirements. That was the 8th of August 2025.

Today is the 4th of September and my inbox is still empty.

Indeed "SLOW" bank.