PS
Paul S
1 reviews | Active since May 2024
03 Jun 2025, 16:24
Standard bank doesn't care about its customers but profit
I won't lie standard bank customer service is poor,from branch level to their online chat agent.This agent can't solve any problem,they rather not reply to your questions.I made a deposit to a Capitec account and the money went missing and standard bank can't open missing payments query because the money went to another bank so it's no longer their problem
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
03 Jun 2025, 16:30Dear Paul,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jun 2025, 16:30
Official
Dear Paul,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
PS
Paul S's updateReviewer Update
03 Jun 2025, 16:35After this month salary I am running away from this bank, their service is really poor, I'd advice anyone to never join this bank because they can't solve any given problem
PS
Paul S's update03 Jun 2025, 16:35
Reviewer Update
After this month salary I am running away from this bank, their service is really poor, I'd advice anyone to never join this bank because they can't solve any given problem
PS
Paul S's updateReviewer Update
03 Jun 2025, 16:38After sending that message,they keep quiet as if u didn't open any query.At standard bank hello Peter team is nothing but just a computerized message sender and nothing more
PS
Paul S's update03 Jun 2025, 16:38
Reviewer Update
After sending that message,they keep quiet as if u didn't open any query.At standard bank hello Peter team is nothing but just a computerized message sender and nothing more
PS
Paul S's updateReviewer Update
05 Jun 2025, 14:43Can anyone from standard Bank update me about the query because it's been 2 days and no one is calling or saying anything.What did I say,I knw them.Silent is their Moto when it comes to helping their clients..
PS
Paul S's update05 Jun 2025, 14:43
Reviewer Update
Can anyone from standard Bank update me about the query because it's been 2 days and no one is calling or saying anything.What did I say,I knw them.Silent is their Moto when it comes to helping their clients..