STANDARD BANK DOESN'T CARE ABOUT FOREIGN NATIONALS

from my experience as a foreign national in south Africa I know this review won't change a thing. I am not frustrated but disgusted by the way this bank treats us foreign nationals. last year 2024 in January I received funds from my nephew in the US through MoneyGram and my young sister in Congo DRC through MoneyGram too. 2 days apart totalling about 5500 USD in total cause standard bank have a MoneyGram system where the funds can be credited directly into your bank account without the hustle of going to western union then walk around with funds in your pocket. to my little knowledge I did not know that after today of receiving those funds my account was put on hold without any explanation or call from the bank to explain why my account was put on hold. that was the beginning of all my problems. i called the banker who truly speaking was useless and never even try best for his clients. then i start going to my branch Centurion Mall. none at my branch could not understand why my account was blocked. the ***** the department does not know too what's happening with my account. truly speaking the people at my branch were amazing they tried help more than the useless banker from the private banking in menlyn private banking hub. after 4 months of calling and walking into the branch they told me that standard bank compliance and enforcement red flagged my account and my account, and they gave me a number and email to contact of a guy Called LERNARD WISSINK who works for Reserve bank. then I called the guy who never answers his work phone and I emailed who rep**** and informed me that department issue a blocking instruction in terms of the provisions of exchange control regulation 22A and/ or 22C. he said it's the department view that i have allegedly contravened the provisions exchange control regulations 2(3) and or 2(4) and or 19 read with 22 in that I have made false or incorrect statements to an Authorised Dealer in respect of the funds I have received from abroad. and that his department will in due course furnish me with a correspondence in terms of the Audi alteram partem principle to furnish me with the opportunity to respond to the allegations. really laughable nonsenses. here we are 1 year and 2 months later no opportunity was given. My business account has been withdrawn without my permission. my personal account that is on hold has been deducted each month. after all these years I banked with standard bank I have come to realized that they don't care about Foreign Nationals. they have so many xenophobic working in the back office jealous of the small a foreign make even if it's legal to feed his family. my standard bank account is with Sars if those funds were not legal would I have accepted it to be credited into my account??? if they did not want me as customer, they should have told me to withdraw my funds and look somewhere else. or there's a ******* individual who is working with this Lenard Guy to ***** foreign nationals' funds in the pretext of this false regulations. that guy Lenard has been mentioned in many cases. I urge all legal the foreign nationals who have had a similar problem to reach out and find a good bank that can stand for us and help us combat this unfairly behaviours from this ******' officials. all this year's I thought Reserve bank deals with institutions not with a personal customer.