Standard bank doesn’t care about customers

Item: Standard Bank
Rating: 1
Author: Sandile K

Standard bank in Eshowe they do not care about customers as they do not put sanitizer outside a i went there again after business hours it was not there while in their atms it’s written sanitise before and after using ATM how will you do that if not provided. FNB id doing great they must look across the street where there is sanitizer and security

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

25 Feb 2021, 22:16

Dear Sandile K****,

Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********

Standard Bank's reply25 Feb 2021, 22:16

Official

Sandile K's updateReviewer Update

26 Feb 2021, 18:09

Thank you. I just noticed now there is a sanitizer outside but it seem empty as i tried to sanitize but nothing comes out.

Sandile K's update26 Feb 2021, 18:09

Reviewer Update

Thank you. I just noticed now there is a sanitizer outside but it seem empty as i tried to sanitize but nothing comes out.

Standard Bank's replyOfficial

03 Mar 2021, 10:41

Dear Mr K****

I trust you are well.

Kindly note your complaint has been resolved.

Should you have any further concerns please feel free to contact us,

Thanking you

Warm regards
Complaint Resolution Centre

Standard Bank's reply03 Mar 2021, 10:41

Official