Standard Bank doesn't care about its customers

<p>This is my second review in two months for a different issue, I was withdrawing R2000 on a Standard Bank ATM on the 5th of April the ATM machine went off when I had to get my money, I reported it I was told I will be contacted withing 7 days, Nothing. I called I was told I will get my money on the 15th., NOTHING! I called on the 17th they said they are escalating the issue and will get communication withion 24 hours, NOTHING! here am I now on 18th I called again I am still getting the same answer they are escalating it Again I have to wait another 24 hours. </p> <p> </p> <p>How long am I gonna wait.</p> <p>Where is my money bathong????? I am struggling here.</p> <p> </p> <p>I have always defended my beloved Standard bank but now the money that I am losing and the kind of service I am getting. I am so close to quiting.</p>