KG
Kevindren G

1 reviews | Active since Mar 2009

04 Apr 2016, 13:27

Standard Bank DOes nt Keep infomation confidential

I have been receiving the statements of MR SN & MRS AN MALINDI for the past many year. to my postal address. I have called Standard Bank on many occasions to correct this. However, until now nothing is done by Standard. <br> <br> This brings in to question how Standard Bank regards peoples confidential information?<br> Does Standard Bank follow the guidelines of FICA?<br> <br> Today I again tried the Standard Bank call centre, spoke to Mapaseka Mpapea. She says she cant do anything. Doesn't even offer to at least get my details or the details of the persons statement and check with them. WOW, doe even though I report something wrong, Standard Bank still ignores the error!!!!<br> <br> I can bet a million bucks that Standard Bank will do nothing about this!<br>

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Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2016, 09:50
Official
Hello govendk1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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