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TERRY T
1 reviews | Active since Mar 2019
06 Aug 2021, 10:37
STANDARD BANK DOES NOT UPDATE RECORDS.
Good day, I app**** for Debt Review withdrawal in 2011 and have received the 17.4. To date Standard Bank has not updated their records. They are now requesting that I submit a 17.2 form, which NCR confirmed that it is not required. They are the only institution that still has me on Debt Review - the consultant that helped does not even understand how the 17.4 form works. I want them to update the records.
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Replies (2)
Standard Bank's replyOfficial
06 Aug 2021, 15:16Dear Terry
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaints Resolution Centre
Tel: ***| *** |
www.standardbank.co.za
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaints Resolution Centre
Tel: ***| *** |
www.standardbank.co.za
Standard Bank's reply06 Aug 2021, 15:16
Official
Dear Terry
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaints Resolution Centre
Tel: ***| *** |
www.standardbank.co.za
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaints Resolution Centre
Tel: ***| *** |
www.standardbank.co.za
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TERRY T's updateReviewer Update
10 Aug 2021, 12:46My query was referred to Kedibone Molefe on the 6th - she sent an email asking security questions & I responded the same day to advise that I am no longer a Standard Bank client. I sent her more than 1 email of which she has not responded to. I sent her an email again and she had not responded.
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TERRY T's update10 Aug 2021, 12:46
Reviewer Update
My query was referred to Kedibone Molefe on the 6th - she sent an email asking security questions & I responded the same day to advise that I am no longer a Standard Bank client. I sent her more than 1 email of which she has not responded to. I sent her an email again and she had not responded.