Standard Bank does not return calls

About a week ago, I filled out an online request for Standard Bank to call me back regarding a revolving credit plan. Standard bank called me the same day and was on the phone with me for +- 20 minutes. <br> <br> Right at the end, the consultant said that he had a problem with his computer and he would call me back shortly.<br> <br> He did not call me back so I sent an email to Standard Bank customer services. Waste of time because nobody returned my call.<br> <br> So now will Standard Bank want to waste another 20 minutes of my time to complete the application???<br> <br> I'm a Standard Bank customer for about 15 years and very disappointed with their service.