Standard Bank does not respond to Hellopeter

I have logged a urgent query that has been outstanding for a month on the 16/07/2015. To date the Bank has not solved my issue or responded to my complaint. If you are reading this I would advise you not to become a client of Standard Bank as they do not value you as a client. Do not apply for a homeloan with them as they provide terrible service. They have delayed my entire buying/selling process with a full working month to just remove the bank insurance from my application. I am absolutely disgusted and horrified that any private company in the 20th Century can provide this level customer service (NO SERVICE) to one of their \Prestige"clients. You have really dissapoineted me Standard Bank. Also if you are not interested in phoning me back today. Please leave of your supplier response from this complaint. I will not wait another 56 hours for no reponse. I will be sure to tell everyone that wants to listen about this \""pleasant\"" experience."""