Standard Bank does not read emails

<p>Please be warned. Standard Bank does not read emails. I had several incidents were I have given instructions via emails. But, unfortunately, the Standard Bank seems to be technologically illiterate.</p> <p> </p> <p>The latest issue that i had was when I requested the bank to refund an InstantMoney voucher via email, as advised by one of the bank's consultants. However, even after 1 month, the Instant Money department claims it has not yet received that email. I have re-sent it several times to that department as well as to the Complaints Department, who in turn seem not to have received any of my emails including those that I have lodged a complaint. </p> <p>In short, if you are dealing with Standard Bank, please know that you would be dealing with an antiquated institution - go to the branch and have them work on paper.</p>