MJ
Mareza J
1 reviews | Active since Sept 2018
06 Jan 2026, 09:46
Standard Bank does not provide loan account statements!
My personal loan : account no. *** M E P Jordan, refers. I have received very few statements since I started paying off this loan, despite numerous requests. I have provided the correct contact email: - ***. A year ago my loan was restructured and tha installment adjusted. Since then I have asked 6+ times for statements. Collection agents keep phoning, and I keep asking. I cannot keep paying a loan that I have no info regarding the outstanding amount! Please advise urgently!?
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Jan 2026, 10:00Dear Mareza,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jan 2026, 10:00
Official
Dear Mareza,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
MJ
Mareza J's updateReviewer Update
06 Jan 2026, 10:03I appreciate your apology, however I still have no statements.
MJ
Mareza J's update06 Jan 2026, 10:03
Reviewer Update
I appreciate your apology, however I still have no statements.
Standard Bank's replyOfficial
21 Jan 2026, 12:47Dear Mareza,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jan 2026, 12:47
Official
Dear Mareza,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***