PL
Palesa L

1 reviews | Active since Mar 2023

15 Nov 2024, 14:12

Standard Bank does not protect customer information.

This morning when I went to unlock my gate at 6h30 I found my summons documents on the gate for every passerby to read. No envelope or anything. My name, surname, ID number and address bare on the 1st page. What happens to my privacy as a customer?

I don't mind being summoned, just do it right and protect my information.

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Replies (1)
Standard Bank
Standard Bank's reply15 Nov 2024, 14:20
Official
Dear Palesa, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to investigate this matter.

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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