RK
Rofhiwa K
1 reviews | Active since Jun 2015
29 Jan 2019, 11:09
Standard bank does not negotiate interest
I have been a loyal client of standard bank for over 10years now, an using all their resources including credit card. Today i contacted the to negotiate for my interest as i have been paying a very high interest with them. they told me the is no such thing as negotiating for interest, in a very rude way.
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Replies (2)
Standard Bank's replyOfficial
29 Jan 2019, 14:40 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jan 2019, 14:40
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
RK
Rofhiwa K's updateReviewer Update
31 Jan 2019, 14:59Its over 48 hours and standard bank have not yet given me feedback ........
RK
Rofhiwa K's update31 Jan 2019, 14:59
Reviewer Update
Its over 48 hours and standard bank have not yet given me feedback ........