RE
Robert E

1 reviews | Active since Feb 2013

13 Mar 2017, 06:43

Standard Bank does not keep its promises

<p>In January, Standard Bank makes me a 20% discount offer, which I gladly accepted. I got the paid up letter, i send the paid up letter to the first person at Standard Bank, Petronella Leeto. she does absolutely ******all with the letter, and my account now seems to be in arrears. So I speak to the second person, Nikita Singh. I am made promises that the credit record will be updated within 21 business days, or the last day of 11 March 2017.</p> <p> </p> <p>once again, nothing happens. the account now appears delinquent because of the incompetence of Standard Bank. Very quick to list you on ITC, not quick at all to update your credit record.</p> <p> </p> <p>I am livid with the service of Standard Bank. I am so ****ed off with the ****ty service I am getting from them. I NEVER want to do deal with Standard Bank again. EVER!</p>

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RE
Robert E's update15 Mar 2017, 11:00
Reviewer Update

The problem resolution on this matter was handled superbly, efficiently, and very speedily. Thank you, Standard Bank