RL
Renschia L
1 reviews | Active since Feb 2020
16 Dec 2022, 17:45
Standard bank does not deliver
Tried to buy data through the internet. It keeps on giving a Technical error. When I buy 1 GB @ R85 it has no problem going through, but when I try to buy the specials 20GB + 20GB NO for R199, it suddenly give a technical error. Not sure whether it is Vodacom's problem, but it is available on the Standard bank internet banking site. So my question is, are these deals for real or is it a **** on a banking app??? Tried to buy on different times, still gives the same error. Standard bank should know that if they advertise a product at that price they have to deliver!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Dec 2022, 08:13 Good Day Renschia
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply17 Dec 2022, 08:13
Official
Good Day Renschia
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
17 Dec 2022, 10:57Good day Renschia
Thank you for taking my call.
As per our discussion a request has been logged REF *** expected resolution date 23/12/2022.
Kind Regards
Standard Bank Help Centre
***
Thank you for taking my call.
As per our discussion a request has been logged REF *** expected resolution date 23/12/2022.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply17 Dec 2022, 10:57
Official
Good day Renschia
Thank you for taking my call.
As per our discussion a request has been logged REF *** expected resolution date 23/12/2022.
Kind Regards
Standard Bank Help Centre
***
Thank you for taking my call.
As per our discussion a request has been logged REF *** expected resolution date 23/12/2022.
Kind Regards
Standard Bank Help Centre
***