GH
Gary H

1 reviews | Active since Jul 2015

05 Sept 2024, 08:32

Standard bank does not cater for elderly

I had a cc company which suffered the wrath of covid,and closed ,the company owes money that i accept liability for ,i am now a penioner receiving a sassa grant,they asked me to pay an amount which i agreed ,but refused to setup debit for me ,i dont know how to setup on the app ,being visually impared ,leads to mistakes.

0
Replies (4)
Standard Bank
Standard Bank's reply05 Sept 2024, 08:53
Official
Good day Gary.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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GH
Gary H's update05 Sept 2024, 19:34
Reviewer Update
Guaranteed, that this is the same response everyone gets.
Standard Bank
Standard Bank's reply06 Sept 2024, 07:28
Official
Good day Gary.

Our consultants have assured us that they are in communications with you.

Kind regards
Standard Bank Hello Peter Team
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GH
Gary H's update10 Sept 2024, 08:20
Reviewer Update
Good day when was this communication meant to happen ,its been 5 days since this reply,guarenteed ,the answer about not being able to setup debit is the same.