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bratface.jason bratface.jason

1 reviews | Active since Jul 2016

21 Apr 2020, 11:48

Standard Bank does not care about you or you being able to live and survive.

I sent an email with regards to my 2 loans that I have with Standard Bank. No one has responded as yet. Got in touch with the Facebook Messenger Standard Bank and all they could assist me with is the team will get back to you in 5 - 7 working days. I told them that I cannot pay these loans for this month due to the fact that Covid 19 has taken a impact on my job and I will.not.be able to survive as the loans take 3/4 of my salary.

Can somebody please respond to me email.

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Replies (2)
Standard Bank
Standard Bank's reply21 Apr 2020, 13:44
Official
Dear Michaela

Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Apr 2020, 07:07
Official
Dear Michaela

Thank you for posting your comments. 

An email was sent to you requesting further details. 

You have not responded, therefore this matter has been closed,

Kind regards 
 
Complaint Resolution Centre
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