MC
Mpendulo C

1 reviews | Active since Jul 2018

04 Jun 2024, 07:46

Standard Bank does not care about their customers.

Lost my Father in 2019 and Mother in 2021!They had an account with Standard Bank of SA! Filled in all required Documents by the Bank for the Payout to my account, It is almost over or close to 3 Months with this deposit not done to my account! Don't know what to do now! Very stressed indeed. Please assist.

0
Replies (2)
Standard Bank
Standard Bank's reply04 Jun 2024, 07:52
Official
Dear Mpendulo 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply07 Jun 2024, 10:07
Official
Dear Mpendulo

Although we attempted to reach you at 10:00 am as requested, it appears that you are not available.

Please let us know as soon as possible so we can talk to you, please.

Kindest regards 
Standard Bank Hello Peter Team 
***