LM
Lebogang M
1 reviews | Active since Jun 2023
23 Jun 2023, 13:24
STANDARD BANK DOES NOT CARE ABOUT IT'S CUSTOMERS
Standard bank is really one of the worst banks you can bank with. My fathers was de*****ed an amount of R15000.00 at an ATM we opened a ***** case with standard bank and after countless calls and run around they came back with an email that the card was used was my dad's even though the consultant on call confirmed the card numbers did not match with my dad's!!! My dad is sick and disabled and this was the last of the money he had from his pension money, his health is rapidly failing due to stress and high blood pressure.
Helpful (0)
Replies (4)0
Replies (4)Standard Bank's replyOfficial
23 Jun 2023, 13:53Hi Lebogang
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jun 2023, 13:53
Official
Hi Lebogang
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
LM
Lebogang M's updateReviewer Update
23 Jun 2023, 14:47*** here is my father's ID
He's a sick old man that unfortunately has to rely on me to assist him in every regard possible and this has put him under dire stress
He's a sick old man that unfortunately has to rely on me to assist him in every regard possible and this has put him under dire stress
LM
Lebogang M's update23 Jun 2023, 14:47
Reviewer Update
*** here is my father's ID
He's a sick old man that unfortunately has to rely on me to assist him in every regard possible and this has put him under dire stress
He's a sick old man that unfortunately has to rely on me to assist him in every regard possible and this has put him under dire stress
Standard Bank's replyOfficial
23 Jun 2023, 14:51Dear Lebo
Thank you for writing back to us.
We will share this information with our team.
Please be on the look out for further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share this information with our team.
Please be on the look out for further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jun 2023, 14:51
Official
Dear Lebo
Thank you for writing back to us.
We will share this information with our team.
Please be on the look out for further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share this information with our team.
Please be on the look out for further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Jun 2023, 09:53Dear Lebogang
We will request our team to review this matter and get back to you.
Sorry for the inconvenience experienced.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
We will request our team to review this matter and get back to you.
Sorry for the inconvenience experienced.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jun 2023, 09:53
Official
Dear Lebogang
We will request our team to review this matter and get back to you.
Sorry for the inconvenience experienced.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
We will request our team to review this matter and get back to you.
Sorry for the inconvenience experienced.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
