Standard Bank does not care...

Over this season, you guys took a huge chance and even though I am in debt review, you deducted money like a ***** at night. My account with you has been under debt review for a very long time, but your system managed to make a "mistake" and you are "very sorry". If it wasnt for my debt counsellor being on the ball, my last few days of resting would have been gone... I have to say thank you for sorting out your "system problem" and reversing the money.