1 reviews | Active since Dec 2017
Standard Bank does not assist the elderly
My mother is age 77. She used to manage her bank account via the internet. She has been battling for over a year with Standard Bank as she can no longer log into her account. She has gone into the bank numerous time and they all. Just pass the buck. She must call this or that department.
How is it that Standard Bank has no concern for the elderly. Why cant they assist her. Someone in that bank must be able to assist her.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***