WL
Wynand L
1 reviews | Active since May 2011
10 Sept 2020, 13:42
Standard Bank does never gets back to you.
Promised to call me back or get back to me for weeks now. Trying to simply remove my deceased wife from my bond so I can remortgage my house. Been on the phone for hours, spent weeks waiting for replies. I am now considering getting a loan from another bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Sept 2020, 16:19Dear Wynad
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply10 Sept 2020, 16:19
Official
Dear Wynad
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
WL
Wynand L's updateReviewer Update
10 Sept 2020, 16:26I've heard that many times before from Standard Bank. That is the whole point of my complaint. Don't tell me you will get in contact. Just get in contact!
WL
Wynand L's update10 Sept 2020, 16:26
Reviewer Update
I've heard that many times before from Standard Bank. That is the whole point of my complaint. Don't tell me you will get in contact. Just get in contact!