1 reviews | Active since Aug 2016

02 Aug 2016, 15:11

Standard bank does it AGAIN

<p>I came into the bank to request proof of banking details. Again I was charged, this time I did not protest because I didnt think it was worth it. Now I have been charged R12 to prove I bank with standard bank and an additional R31 for something I do not know. Dear standard bank, please return my money... I need it for airtime, since you now charge me to buy airtime as well. I wonder what else I will be charged for.</p>

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Replies (3)
Standard Bank
Standard Bank's reply04 Aug 2016, 06:21
Official

Good day Rhirandzo Louraine Mahwayi

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply12 Aug 2016, 08:54
Official

Dear Rhirandzo Louraine Mahwayi

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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's update12 Aug 2016, 10:04
Reviewer Update

Thank you Standard Bank for resolving the issue and returing my money. Highly appreciated.