JD
JO-ANNE DREYER

1 reviews | Active since Mar 2013

09 Oct 2015, 12:10

STANDARD BANK DOES IT AGAIN

I received a Final Demand for an account that was settled on the 26 May 2015 and I received a settlement letter from the Debt collecting company on the 11 June 2015. All documentation in place.<br> <br> Standard Bank hands the account over to a different Debt Collection Agency for collection and I receive a Final Demand Letter today the 9 October 2015.<br> <br> It is annoying as these companies want me to handover documentation and proof and wasting my time in the process because they haven't got proper procedures. Why are they paying the companies then when they want me to do the Administration.<br> <br> They chop and change agencies all the time which creates the Chaos. This is the second account that they have missed up because of their processes.<br> <br> I don't even want to talk about the damage it is doing to my Credit Profile.<br> I have paid back a Business Overdraft in full of R85000. I have paid a Vehicle for the Business in Full. I have paid a Personal Loan in full. <br> <br> Annoyed and Frustrated

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Replies (1)
Standard Bank
Standard Bank's reply09 Oct 2015, 16:41
Official
Hello JAYDREYER,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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